Comments on: Why Rabobanks paying via mobile phone will fail at first

By: Melle Gloerich

Melle Gloerich — Tue, 21 Sep 2010 20:01:41 +0000

Rabobank is now offering a new way of paying via your mobile. Actually they are just getting rid of your bankcard and give you a small NFC-sticker (Near Field Communication, probably RFID) that you can stick to your battery. There’s no mobile technology involved, the press release might as well state that ‘Now for the first time ever, you can pay via your shoes!’
http://www.rabomobiel.nl/rabomobiel/particulieren/informatie/nieuws/betalen_met_je_mobiel_in_nederland_stap_dichterbij

Or am I missing something?

By: Mobil telefoner

Mobil telefoner — Sun, 13 Sep 2009 13:41:58 +0000

The reasons you mentioned are the same reasons why I am not tempted to be one of early adopters. I am not a techie by nature and it is indeed hard for me when I need to configure my gadgets on my own, especially if I will be the one to look for compatible drivers, software, etc.

By: Timo Steffensen

Timo Steffensen — Sat, 12 Sep 2009 18:15:29 +0000

I agree that great if Rabo could get the application pre-installed on operator branded phones that will the best, because the transaction will be fast and secure. Who knows one day it will just come and we can enjoy it. As of today we only have what Rabobanks can offer. I am truly satisfied to it features today. I it would be really great if Rabo can get throughout our mobile phones today.

By: The mobile phone as a information carrier and transferrer | Glowrich on New Media

Fri, 19 Sep 2008 21:00:22 +0000

[...] a go, but not very successfully yet. I have never seen anyone using it, and I’ve only tried it once for the fun of it. I know South-Korea is miles ahead in this department, but my Korean lacks any [...]

By: Mischa Coster

Mischa Coster — Mon, 30 Jun 2008 13:07:34 +0000

I think the tool will take away a lot of the points that could be considered difficult. But: you will have to install the tool first. Like Melle said, it’s kind of hidden and even when you find it, can you install it? Most people (unlike me) buy a phone and use the default features. They don’t even know it’s possible to install an application on their phone. On my N95, installing an app is a breeze. But, you will always have to anwer some (technical) questions, which could lead to people giving up because they don’t know what to answer etc. Fear of screwing something up…

Conclusion: great service, real potential. Some user friendliness issues but they’ll sort that out. Would be great if Rabo could get the app pre-installed on operator branded phones.

A deal with T-Mobile to pre-install on the iPhone 3G???

By: Melle

Melle — Fri, 27 Jun 2008 16:05:53 +0000

Hi, thanks for pointing out this tool. I’ve overlooked it somehow, well it should be made more visible, they’ve hidden it quite properly. I think you’re right in saying that this tool will solve most of the problems I came across at first. Let’s try it out

By: anonymous

anonymous — Fri, 27 Jun 2008 11:34:01 +0000

Hey Melle,Most of the problems you descripe can be easily solved by installing Rabobank software on your mobile. This program connects your phonebook to SMS transactions, so just scroll thorugh your phonebook by name in stead of by number.Furthermore, i think transferring money via a mobile phone will mostely occure i a face to face situation, so you know who you get the money from. The new paying method primeairly aimes at repclacing cash in social situations, like splitting a bill in a restaurant or bar.You have a point in saying the limit of 150 euro’s is a bit odd, but i think for safety reasons this is the best way to go. Because in never walk around with hundreds of euro’s in my wallet, do you?

By: Melle

Melle — Thu, 26 Jun 2008 14:23:48 +0000

Hey Joost, good point, Rabobank did well in “Just doing it”. Hopefully Rabobank appreciates the feedback about the trouble one has to go through and find a solution to it. Like so many people today are saying: In todays “2.0″ world ready-fire-feedback-aim is better than ready-aim-feedback-fire.

By: Joost Diepenmaat

Joost Diepenmaat — Thu, 26 Jun 2008 11:30:50 +0000

@Melle, you’re right. It took me more than 2 minutes to understand the system. I’m an IT guy, it should be peanuts. I certainly like the Rabobank in it’s vision: “We just do it!”, they implemented iDeal which is great. Well, most innovations fail. It seems hard to find a way to make mobile payments easy. The good thing about the Rabobank is that they give it a try, and that’s certainly worth mentioning. I can’t stand the ING bank: they still haven’t implemented iDeal for ING bank card holders. That’s just killing the innovation process. Regards Joost Diepenmaat